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Last Updated: May 18, 2026
Welcome to Luxury Choice. Your satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase from our website.
Return Policy
At Luxury Choice, we offer a 7-day return policy. Customers may request a return within 7 days of receiving their order.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The product must be returned in its original packaging with all tags, accessories, manuals, and invoices included.
- Products damaged due to misuse, mishandling, or normal wear and tear are not eligible for return.
- Certain items such as personal care products, undergarments, or customized items may not be eligible for return due to hygiene and safety reasons.
Refund Policy
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved:
- Refunds will be processed within 5–10 business days.
- The refund amount will be sent through the original payment method or bank transfer, depending on the payment option used.
- Shipping charges are non-refundable unless the item received was damaged, defective, or incorrect.
Exchange Policy
We only replace items if they are defective, damaged, or if the wrong product was delivered. Customers must contact us within 7 days of receiving the order.
Non-Returnable Items
The following items cannot be returned or refunded:
- Used or damaged products
- Clearance or sale items
- Customized or special-order products
- Personal care or hygiene-related items
Order Cancellation
Orders can only be cancelled before shipment. Once the order has been dispatched, cancellation requests will not be accepted.
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect item, please contact us immediately with clear photos of the product and packaging.
Contact Us
If you have any questions regarding our Return & Refund Policy, feel free to contact us:
Website: luxurychoice.pk
Email: info@luxurychoice.pk
